Privacy statement
Last changed: 3 November 2026
This text is a translation of the Dutch privacy statement. In case of any difference, the Dutch text prevails.
In brief
- You can report anonymously.
- We never show your name, contact details, kenteken or VIN.
- We do not use tracking cookies or external analytics or form services.
- Your data stays within the European Union, with our hosting provider.
- You can always ask to see, correct or delete your report.
Who is responsible
Stichting ROTA (Register Onafhankelijke Taxateurs Automobielen), KvK 65599233, Deurnestraat 15, 6843 PM Arnhem. Kentekenstop.nl is a reporting point of Stichting ROTA. Questions about privacy: privacy@kentekenstop.nl.
What data we process, why and for how long
| Data | Purpose | Legal basis | Retention period |
|---|---|---|---|
| Details of your case: role, status, dates, experience, make, model, trim, year, fuel, mileage, amounts | The counters, the list of reported cars and research into the practice | Legitimate interest: making visible and challenging a practice that affects many declarants (Art. 6(1)(f) GDPR / AVG) | Five years after your report. After that only the figures for the counters remain, without anything that can be traced to you or your car. |
| Kenteken or VIN | Checking for duplicate reports and verification | Legitimate interest | Two years after your report |
| Letter and DRZ report (uploads) | Verification of your report | Legitimate interest | One year after verification. If you consented to use in proceedings: for as long as proceedings in which we use them are ongoing, at most five years after your report. After that we only keep the fact that your report was verified and a digital fingerprint (hash) of the file. |
| Name, company, email, phone | Confirming your report and contacting you for further explanation | Consent (Art. 6(1)(a) GDPR / AVG) | Until you withdraw your consent, at most two years after our last contact |
| Your consent to anonymised use | Use of your report in publications, parliamentary questions (Kamervragen) and proceedings, without you being recognisable | Consent | For as long as your report exists |
| Report on treatment at the inspection (schouw) | Showing whether there is a pattern | Stored anonymously and separately from other data; we remove names and descriptions of persons | Free text two years. Numbers per location and the edited quote are kept. |
| Rejected reports | Room to explain or remedy a rejection | Legitimate interest | Three months, then fully deleted |
| IP address when submitting | Spam prevention: at most five reports per hour | Legitimate interest: security | One hour, not linked to your report |
| Visitor counter | Number of page views | No personal data: no cookies, no IP address | Indefinitely, as numbers only |
| Server logs | Security of the site | Legitimate interest | [termijn TransIP] |
If the reporting point closes earlier, we will delete the data on closure, except for anonymised numbers.
Citizen service number (burgerservicenummer)
Do not send a citizen service number (Dutch personal identification number). If it appears on a letter you upload, make it unreadable first. If we still see a readable citizen service number, we will make it unreadable or delete the upload.
What we show and with whom we share anything
- On the site we only show numbers and, per car, make, model, year, number of days and status. A sentence from your experience only if you gave permission, shortened and stripped of details that could identify you.
- The press, the Tweede Kamer, the European Commission and courts only receive numbers and anonymised cases. An anonymised copy of your letter only if you consented to anonymised use; name, address, kenteken, VIN and citizen service number are then blacked out.
- If we want to use your report in a non-anonymised form, for example in proceedings, we will first ask you separately.
- If a journalist wants to speak to you, we will ask you, but only if you agreed to be contacted. We never pass on your details ourselves.
- We only publish reports on treatment as numbers per location, from three reports per location, and as anonymised quotes. Location, date and quote are never published together.
- Our hosting provider TransIP stores the data on our behalf under a data processing agreement. We sell nothing and transfer nothing outside the European Union.
- We do not take automated decisions about you.
Security
The site only works over a secure connection. Uploads are stored outside the public part of the server and can only be opened in the admin area. That area is protected by a password and a second security step.
Your rights
You can view your data, have it corrected or deleted, have processing restricted, object to processing and request your data in a common file format. You can withdraw any consent given at any time. To do so, email privacy@kentekenstop.nl and quote your report number. We respond within one month.
If you reported completely anonymously, we cannot link the report to you and therefore cannot find it at your request.
If you disagree with how we handle your data, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).
Cookies
Kentekenstop.nl does not place tracking cookies. The admin area only uses a session cookie needed to log in.
Changes
If we change this statement, you will see it from the date at the top. In the case of a material change, we will email reporters who left an email address.
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